New patient experience
Your first visit is 90 minutes.
…of listening, learning, and planning together. No pressure. No rush. Just clarity.
Before you arrive
A welcome package that sets the tone.
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01
An introduction from Dr. Brodie
A short message so you know who you're going to meet before you walk in.
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02
An office walk-through
A look at the space so the environment isn't unfamiliar on arrival.
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03
Intake forms
Sent ahead so you're not filling out paperwork in the waiting area.
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04
Financing and insurance information
Clear, up-front information so cost isn't an unexpected conversation later.
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05
A what-to-expect guide
A short walkthrough of the diagnostic suite, so you know what we'll do and why, before you sit down.
In the chair
A comprehensive diagnostic, every time.
We don't shortcut the first visit. Every new patient gets the full diagnostic suite, and the results are walked through with you, on the monitor, before any treatment is proposed.
- CBCT (3D cone beam) imaging
- Digital X-rays
- Intraoral and facial photography
- Digital intraoral scans
- Airway and sleep screening
- TMJ and occlusion analysis
- Oral cancer screening
- Full periodontal assessment
- Co-diagnosis on large monitors
Comfort options
Offered before every procedure.
We don't wait for you to ask. Comfort options are offered before every procedure as a default — whether it's a cleaning or a longer restorative visit.
- — Sedation options
- — Weighted and warm blankets
- — Noise-cancelling headphones
- — Streaming entertainment
- — Neck pillows and support
- — Vaseline and ibuprofen for post-op
After your visit
The work doesn't end when you leave the chair.
Dr. Brodie texts patients personally the evening of any procedure to check in. The team follows up the next day. We send birthday messages, and we remember the years patients have been with us. It's part of the relationship.
An alternative way to start
Virtual Consultation with Dr. Brodie.
Not ready to come in? Send a smiling selfie and a few questions. Dr. Brodie reviews it personally and returns a video to you with his observations, possibilities, and a preliminary estimate.
Then you decide whether to come in — with real information in hand. It's a low-commitment way to start a conversation.
Send Dr. Brodie your story.
Begin
Ready when you are.
Request your 90-minute first visit, and we'll be in touch to confirm a time that works.
Request Your First Visit