Privacy Policy
Last updated 7/21/2026
SMS Messaging Privacy Policy
Vibrant Dentistry is committed to protecting your privacy. This SMS Messaging Privacy Policy explains how we collect, use, and protect your information when you participate in our text messaging programs with Oryx Dental and Mango Voice.
By enrolling in or using our Messaging Service, you agree to the terms of this Policy. We reserve the right to update or modify this Policy at any time. Any changes will become effective immediately upon posting, and the "Last Updated" date above will reflect the most recent revision. Your continued use of the Messaging Service after any changes are posted constitutes your acceptance of those changes.
Collection of Information
When you opt in to receive text messages from Vibrant Dentistry, we may collect personal information including:
- Your mobile phone number
- Your name (if provided)
- Appointment preferences and communication history
- Messages you send to us through SMS
- Comments or feedback regarding our Messaging Service
- Any additional information you voluntarily provide
We may also collect limited technical information through cookies or similar technologies when you visit our website, if applicable, to help improve your experience and personalize communications.
If you participate in surveys, promotions, or other patient engagement activities, we may collect the information you choose to provide.
How We Use Your Information
We use your personal information to:
- Send appointment reminders and confirmations
- Respond to appointment requests and patient inquiries
- Provide treatment-related communications
- Notify you of office closures, schedule changes, or important updates
- Send information about services or promotions, when you have provided consent
- Improve and maintain our Messaging Service
- Provide customer support
Sharing of Information
We value your privacy and do not sell or rent your personal information.
We may share your information only in the following circumstances:
- With your consent.
- With trusted third-party service providers who help us operate our Messaging Service or provide business services on our behalf. These providers are contractually obligated to protect your information.
- If required by law, court order, subpoena, or other legal process.
- To protect the rights, safety, property, or security of Vibrant Dentistry, our patients, or others.
- In connection with a business transfer such as a merger, acquisition, or sale of assets.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will never be shared with any third parties.
Protection of Information
Vibrant Dentistry takes reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure.
Text messages may travel through third-party carrier networks that are outside of our control.
Children
Our Messaging Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through SMS.
Retention of Information
We retain your information for as long as necessary to provide our Messaging Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.
For assistance, reply HELP or contact our office directly.
Please note that opting out of marketing messages does not affect essential communications related to your scheduled appointments or treatment when otherwise permitted by law.
Contact Us
If you have any questions regarding this Privacy Policy or our SMS Messaging Service, please contact us:
Vibrant Dentistry
2058 S. Dobson Rd., Suite 8
Mesa, AZ 85202
Phone: (480) 820-1400
Email: smiles@vibrantdentistry.com